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Itil Based Crm |
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| Browser CRM 5.000.02 |
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Browser CRM is web based customer management & integrated email. Flexible and powerful CRM - Customer Relationship Management - and Collaboration tools, running in any web browser. Browser CRM is a commercial CRM application, backed by a company with 3 years experience in the sector and with significant expertise in web-enabling small businesses, including migrating from desktop products such as ACT, Goldmine and Maximiser.
Released: 2007-09-12
License: $199.00
Publisher: Browser CRM Limited
Language: English, French, German, Italian, Polish, Spanish, Turkish
Platform: Linux
Requirements: PHP & MySQL
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| Pragmatic Office 7.8 |
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Pragmatic Office allows sales reps to track prospects, schedule call-backs, and collaborate with fellow team members. Being web-based, it allows sales managers to review sales leads for everyone in their organization. Pragmatic Office is great for small to mid-sized businesses that need a simple way to track sales leads and prospects. Free 2 Week Trial
Released: 2006-09-01
License: $25.00
Publisher: Pragmatic Software Co., Inc.
Language: English
Platform: Windows, Linux, MAC, Mobile
Requirements: Web Browser
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| Adventnet ManageEngine ServiceDesk Plus 7.0 |
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-01
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
Platform: Windows, Linux
Requirements: P III 1Ghz and above, 256 MB RAM
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Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...
Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work
| IT Service Management Toolkit Vol. 1 2.0 |
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This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (ITSM) Toolkit that can be leveraged by IT professionals interested in standard, tactical deployment of robust IT services.
Released: 2005-07-08
License: $129.00
Publisher: ProcessWorx LLC
Language: English
Platform: Windows
Requirements: Microsoft Office, Adobe Reader
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Good template, worthwhile download... ...could use some examples, but I guess this is what the full version is for :)
| Web Help Desk - Mac OS X Server Install 8.4.6.10 |
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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
Released: 2008-06-04
License: Freeware
Publisher: MacsDesign Studio LLC
Language: English
Platform: MAC
Requirements: Mac OS X 10.4 or later, Windows 2000/2003 Server, Linux, or Solaris 8 :: Java 5, Standard Edition
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| Web Help Desk - Windows Server Install 8.4.6.10 |
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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
Released: 2008-06-04
License: Freeware
Publisher: MacsDesign Studio LLC
Language: English
Platform: Vista, Windows
Requirements: Windows 2000/2003 Server, Mac OS X 10.4 or later, Linux, or Solaris 8 :: Java 5, Standard Edition
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| Qasper Business Organizer 1.0.2796.11084 |
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Qasper Free Personal is our full-featured, free, single-user version of Qasper's powerful, on-demand Workgroup CRM and and Business Information Organizer software (www.Qasper.com). Full of creative and unique features, Qasper empowers you, your workgroups and your business to organize, centralize, manage and visualize your personal and business information. A dozen or more integrated modules provide you with all the functions needed.
Released: 2007-08-28
License: Freeware
Publisher: Dalco Technologies Inc.
Language: English
Platform: Vista, Windows
Requirements: Windows,IEV6+,.NET Framework V1.1, MDAC 2.7+
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